OpenRoad Lending Loan Care Agents are available to assist you anytime Monday through Friday from 8am CST to 7pm CST at 888-536-3024. Live Chat is also available during these times.

You will be able to download your refinance loan package. Your loan package will include specific instructions to complete the refinancing process. Requirements will vary by customer, but generally you will need to sign a Loan and Security agreement, give us information about the current loan you are refinancing and provide proof of your current income.

Soon after you are approved, you will have the ability to download your Refinance Loan Package immediately upon signing into our website and answering a few security questions. We know the excitement over being able to save money and we want you to be able to start the process right away.

Do not cross-out the mistake or use correction fluid as this will invalidate the contract. Please call us at 888-536-3024 during business hours to speak to a Refinance Loan Care Agent.

Your completed refinance loan package should be faxed to 866-228-8446. If you reside in a title holding state, please overnight the original title to:

OpenRoad Lending

5555 Beach Street – Suite 4100

Fort Worth, Texas 76137

If all your documents are complete and accurate, it should only take 7-10 business days to complete your loan and issue the funds to your previous lender. If documents are incomplete or inaccurate, we will contact you and additional time will be needed to process your loan. After we receive and process your completed documents, we’ll send you a Welcome Letter indicating that the refinance process is complete. Do not delay because your approval is only good for 30 days and each day you wait, your payoff on your existing loan increases.

Your current lender will refund any overpayment directly to you once they receive the payoff funds from OpenRoad Lending. Each lender is different on the amount of time it takes to issue these refunds. Once we have all of the required documentation from you, OpenRoad will attempt to get the payoff sent to you previous lender within 10 business days.

The due date of your monthly payment will be specified in your Welcome Letter. Your first payment will be due 30 after OpenRoad Lending finalizes your loan.

Basic requirements to qualify for our refinancing program include the following:

• You must have a minimum gross monthly income of at least $1,500
  • Income from Uber or similar Taxi services does not qualify
• Payoff amount of your current auto loan must be between $7,500 and $100,000
• OpenRoad will finance a vehicle up to eight model years old or newer
• The vehicle must have 140,000 miles or less

We do not offer refinancing for:

• Commercial vehicles, motorcycles or recreational vehicles
• Oldsmobile, Daewoo, Smart Cars or Isuzu vehicles
• Trucks or vehicles larger than 3/4 ton
• Vehicles that are no longer being manufactured
• Applicants who are self-employed

Please call us toll-free at 888-536-3024 during our business hours to speak with a Funding Care Agent so that we can answer any questions.

Basic requirements to qualify for our refinancing program include the following:

• You must have a minimum gross monthly income of at least $1,500
  • Income from Uber or similar Taxi services does not qualify
• Payoff amount of your current auto loan must be between $7,500 and $100,000
• OpenRoad will finance a vehicle up to eight model years old or newer
• The vehicle must have 140,000 miles or less

We do not offer refinancing for:

• Commercial vehicles, motorcycles or recreational vehicles
• Oldsmobile, Daewoo, Smart Cars or Isuzu vehicles
• Trucks or vehicles larger than 3/4 ton
• Vehicles that are no longer being manufactured
• Applicants who are self-employed

With OpenRoad Lending there’s no obligation to apply, no hidden costs and no application fees. You have the flexibility to apply with us and, upon approval, receive a free, no-obligation quote so you can choose the auto loan that is right for you.

You will receive a welcome email from OpenRoad Lending when your auto loan is finalized. Your loan will typically be finalized within 1-2 business days after OpenRoad Lending receives the eCheck for payment from the dealer. You will be sent documents outlining your final loan terms including monthly payment amount and due date.